Warranties will be given for failure of goods when due to a manufacturing defect but not if goods are damaged due to improper handling or use. Replacement or repair will be determined in accordance with the Australian Consumer Law – major & minor failure.
Damage or failure as a result of any other cause is not warrantable - this includes but is not limited to poor chemical maintenance, dirt and grit fouling goods and physical damage. Electrical and electronic components must be fitted by a qualified tradesperson to maintain warranty.
Proof of installation via this person may be required for electrical warranty returns. Goods returned with unauthorised modifications that resulted in the cause or contributed to the failure are not warrantable & will be returned to you at your expense plus a nominal workshop charge. Goods returned that are found to have no fault, will be returned to you at your expense plus a nominal workshop charge.
Installation of supplied goods - Unless the item is installed by a qualified tradesperson and or is employed in the installation of electrical goods. It is illegal and dangerous to carry out any electrical work without the appropriate qualifications. You must ensure that your qualified tradesman accurately identifies the required part to affect repair, as any electrical / electronic component including circuit boards purchased from us CANNOT be returned if it shows signs of installation, for reason of incorrectly ordered / no longer required.